Welcome to the Braze Themes Privacy Policy
1. Hi, and welcome to Braze Themes! Throughout this Privacy Policy, we’ll be referring to Braze Themes as ‘we’, ‘us’ or ‘the company.’ All references to you (i.e. the customer) will refer to ‘you’ or ‘the customer’ – or any variation thereof.
2. Braze Themes was created to help new and established webmasters, web designers and online business owners improve the visual appearance, user experience and overall appeal of their websites. By creating an account with Braze Themes, you’ll gain access to an extensive library of exclusive themes, templates and so much more besides.
3. Please note that by accessing the Braze Themes website, you agree to abide by all terms and conditions set out in this Privacy Policy. If you choose to open an account with Braze Themes, you subsequently agree to abide by all additional terms and conditions that apply to our members only.
4. In this document, we provide a detailed disclosure of how Braze Themes collects, stores and utilizes various types of personal information collected from customers. If you have any questions or concerns regarding any of the information detailed and this Privacy Policy, please seek clarification from the Braze Themes team before using our website.
5. If for any reason you are unable or unwilling to comply with any of the terms set out in this Privacy Policy, you are forbidden from accessing the Braze Themes and/or making use of any of the services we provide.
The Type of Personal Information we Collect
6. Braze Themes automatically collects certain items of data from those who visit the Braze Themes website. This may include the visitor’s IP address, the time and date of their visit, language preferences, browser and platform used to access our website, pages viewed during their visit, time spent on-page and so on. All of this information collected automatically is non-personally identifiable in nature.
7. Additional personally identifiable information must be provided by the customer to open an account with Braze Themes and purchase products from our website. This additional information may include full name, postal address, contact telephone number, e-mail address, date of birth and complete payment/billing information.
8. The customer is under no obligation to provide Braze Themes with any item of personally identifiable information, though will be excluded from the products and services provided if unwilling to provide the necessary information upon request.
Use of Cookies
9. At Braze Themes, we use cookies to ensure the best possible browsing experience for every visitor to our website. Cookies are tiny files placed on the visitor’s computer upon accessing a website, which store non-personally identifiable information like language settings, preferred currency, location, time-zone and so on.
10. Cookies can be deleted and/or blocked from your computer at any time, by following the instructions in your web browser. However, we strongly suggest allowing cookies to ensure the smoothest and most enjoyable browsing experience in general.
How We Use the Information We Collect
11. Under no circumstances will Braze Themes ever sell, loan or distribute your private information to third parties for sales, marketing or promotional purposes. We exclusively use the information we collect from customers to facilitate the services we provide and to continuously improve our business practices and policies.
12. The information we collect automatically and the additional personally identifiable information we request may be used by Braze Themes for the following purposes among others:
- To process and fulfil orders for the products and services we provide upon request
- To verify the identities of those using our services
- To provide helpful information on relevant products and special offers
- To conduct technical analysis for the improvement of our site and services
- To improve our own customer support standards and service provision
- To enhance the safety and security of our website and checkout process
- To contact customers with important information regarding their orders
- To safeguard ourselves from illicit and fraudulent activity
- To improve our employee training and development programs
- To assess the popularity of and demand for the products we sell
13. Your information will only be disclosed to third parties where necessary to comply with a court order, or when instructed to do so by law enforcement to facilitate an investigation. Otherwise, Braze Themes will keep your personal information private and will not sell or distribute it to anyone else under any circumstances.
14. Braze Themes is a subsidiary of Kudometrics Technologies – a leader web design, development and digital marketing agency staffed by highly experienced personnel. Your personal information may be used by Kudometrics and its wholly owned subsidiaries for quality, security and tailored marketing purposes.
How We Keep Your Personal Information Secure
15. Braze Themes implements robust physical and virtual safety and security measures to protect all personal information collected from customers. We exclusively use cutting-edge servers in secure locations, along with advanced firewall technology, two-factor authentication, and data encryption where appropriate.
16. We also ensure that each and every member of the Braze Themes team undergoes extensive training to enable their contribution to our safety and security policies. If you have any questions or concerns with regard to how your personal information is collected, stored or used, please contact a member of the team at Braze Themes for clarification.
Your Right to Access and Adjust Your Personal information
17. The customer reserves the right to submit a request at any time for a full disclosure of their private information held at Braze Themes. Upon receipt, we will endeavor to provide the customer with this disclosure of information within 5 to 10 working days.
18. It is the responsibility of the customer to ensure that the information they provide when opening an account and/or purchasing products is accurate, up to date and free of errors or omissions. If you believe any of your personal information held by Braze Themes is inaccurate or incomplete, please contact our customer support team to request the required adjustments.
19. Braze Themes accepts no liability or responsibility whatsoever for any negative consequences that may occur due to the provision of inaccurate, incomplete or outdated information on the part of the customer.
Information Collected from Minors
20. The products and services we provide are marketed exclusively at adult audiences, aged 18 years or over. We do not knowingly or willingly offer any services or information for the use of individuals under 18, nor do we intentionally collect the private data of web users under this age.
21. However, our automated data collection tools may inadvertently collect and store information from individuals under the age of 18, should they access the Braze Themes website and make use (or attempt to make use) of the products and services we provide.
22. If you believe that Braze Themes may have collected information from a minor under your care, please inform our customer support team immediately.
23. All customers accessing the Braze Themes website confirm that they are at least 18 years of age.
Removal or Requested Deletion of Personal Information
24. Braze Themes retains personal information from customers for as long as it is necessary to provide the services requested and to ensure our compliance with applicable legislation. Your personal information will be retained after completing your purchase with Braze Themes, as we are legally obliged to keep detailed records of all transactions and the customers we do business with.
25. However, the customer is entitled to request the full or partial deletion of their personal information from our servers at any time. If you would like to discuss the deletion of your private information for any reason, please file your request by e-mail and a member of our customer support team will get back to you.
26. Upon requesting the deletion of your private information, you may be excluded (temporarily or permanently) from purchasing the products and services provided by Braze Themes. We are only able to offer products and services to those who provide the necessary information upon request – contact our customer support team anytime for clarification.
Updates to this Privacy Policy
27. Please note that in order to ensure our ongoing compliance with all applicable legislation, it may be necessary to update and add to this Privacy Policy on a regular basis. Braze Themes reserves the right to amend or add to this document at any time and without providing customers or site visitors with advance notice.
28. The Braze Themes website visitor and customer acknowledges that it is their responsibility to consult with this document on a regular basis, so as to ensure their compliance with and understanding of all terms and conditions herein.
29. This current Braze Themes Privacy Policy is valid and correct as of November 24, 2020.
30. If you require clarification of any of the terms and conditions in this Privacy Policy or any new terms or conditions added to the document, please contact our customer support team before using our website or placing orders for our products.
